Terms & Conditions

Terms and conditions:

Rudin Hides owns all of this web site’s content, including logo, products, designs, photos and product descriptions. No one can copy or reproduce any of these without permission. We deserve the right for legal action against any such act.

‎Amendment in Services or Prices:

‎Prices of our products are subject to change without any prior notice. The prices and shipping charges shown while placing an online order do not include any duties/ levies for any country. Articles offered on the website are subject to availability at the time of placing your order.

‎Orders;

‎When you place an order with us, it is subject to confirmation and approval. Our team will reach out to confirm product availability and delivery details. Your order will be considered confirmed only after you receive this confirmation.You need to share screenshot of receipt after bank transfer on our WhatsApp number to confirm your order.

Deliveries:

‎Domestic:

We will try to deliver all orders within a maximum of 5 to 7 working days for deliveries within Pakistan.

‎International:

‎For international orders, please allow up to a maximum of 15 working days for deliveries via courier. Any custom, excise or other duties and levies (if applicable) are to be paid by the customer. If applicable, these charges would be in addition to the mentioned price and shipping charges .

‎Shipping:

‎We offer reliable and fast shipping to ensure your purchases reach you promptly. Orders are processed and dispatched within 3-5 business days, and delivery times may vary depending on your location. You will receive tracking details once your order is shipped, so you can keep an eye on its journey.

‎Order Cancellation:

‎You may cancel your order any time before the order is processed. Customer Support team must be informed prior to processing. However, please note that once the order has been processed, we cannot cancel the order.
‎We may also cancel orders for any reason, such as:

‎*Incomplete information;
‎*No response from customer for incomplete information
‎*No response from customer for a query e.g confirmation of address, provision of bank transfer receipt
‎*After placing order you have not shared payment reference for more than 3 working days and/ or you have placed the same order twice. We may cancel one order if no response is received from your end.

‎Color Variations and Measurements:

We try our best to ensure that all product colors shown on our website are as close as possible to the actual product. However, there may be some difference in the leather shades due to minor variations as leather is a natural product or because of light effects, screen resolution ,pixels. All our products are handcrafted by expert craftsmen. All measurements are taken manually.Therefore allow a little human error in product measurements.